Print Happens

Terms and Conditions

Print Happens LLC Terms and Conditions

1. Introduction

Welcome to Print Happens LLC (“we,” “our,” or “us”). By accessing and using our services, including our website and physical location at 2121 26th St. Rock Island, IL. 61201, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Service Description

We provide 3D printing, design, and related services to our customers. Our services include but are not limited to:

  • Custom 3D printing
  • 3D design consultation
  • 3D model preparation and optimization
  • Finishing services
  • Material sales

3. User Accounts

3.1 Account Registration

To place orders and access certain features of our service, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payment

4.1 Order Process

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

4.2 Price and Payment

Prices for our services are as quoted on our website or as agreed upon in writing. All prices are in [Your Currency] and are inclusive/exclusive of applicable taxes unless otherwise stated.

4.3 Payment Methods

We accept payment via [list your payment methods]. Payment must be received in full before we begin processing your order unless otherwise agreed upon in writing.

5. Intellectual Property

5.1 Your Content

You retain all rights to any designs, models, or other content you provide to us (“Your Content”). By submitting Your Content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and modify Your Content solely for the purpose of providing our services to you.

5.2 Our Content

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

5.3 Prohibited Content

You agree not to submit content that:

  • Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights
  • Contains illegal, defamatory, or offensive material
  • Includes designs for weapons, weapon parts, or other potentially dangerous items prohibited by law

6. 3D Printing Specifics

6.1 Model Quality

The quality of the final printed product depends on the quality of the 3D model provided. We are not responsible for defects or issues resulting from poor-quality models.

6.2 Material Limitations

Different materials have different properties and limitations. We will advise on material suitability, but the final choice of material is your responsibility.

6.3 Dimensional Accuracy

While we strive for accuracy, 3D printing has inherent tolerances. Typical tolerance is ±0.5% with a minimum of ±0.5mm. We do not guarantee absolute dimensional accuracy.

7. Shipping and Delivery

7.1 Shipping Methods

We offer shipping via USPS, UPS, or Fedex. Shipping costs are calculated at checkout.

7.2 Delivery Timeframes

Delivery timeframes are estimates only and begin from the time your order is confirmed. Delays can occur due to printing complexity, order volume, or factors outside our control.

7.3 Risk of Loss

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

8. Returns and Refunds

8.1 Inspection Period

You have 5 days from receipt of your order to inspect it and notify us of any defects or issues.

8.2 Defective Items

If an item is defective due to our error, we will either reprint the item, offer a refund, or provide store credit at our discretion.

8.3 Customer Error

If the error is due to issues with your supplied model or material choice against our recommendations, we are not obligated to offer a refund.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content

10. Indemnification

You agree to defend, indemnify, and hold harmless Print Happens LLC, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the services.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Dispute Resolution

Any dispute arising from or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in Rock Island, IL.

14. Privacy Policy

Our Privacy Policy, available at [link to your privacy policy], is incorporated by reference into these Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: [email protected]
  • Phone: 563-484-0256
  • Address: 2121 26th St. Rock Island, IL. 61201

Last Updated: 23 April 2025